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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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H Yeager

October 2, 2023

5  out of  5 rating by H Yeager
"One of my longtime customers was recently visiting friends in Norwich and had a problem with the key fob in their rental vehicle. It wouldn't start the vehicle and they were stuck. The rental car company was no help, and neither was the company who arranged the rental for them. On a whim they called Wayne Emmons State Farm to ask for help. Wayne and a team member picked them up and gave them a ride to a local Chrysler dealership and they replaced the battery in the key fob without charge! It is so refreshing that Wayne provided such Good Neighbor service to my customers in a time of need putting service to others before self. Thank you for the amazing compassion and service Wayne!"
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Susan Teelon

May 30, 2023

5  out of  5 rating by Susan Teelon
"Up front and personal when you have no clue how to maneuver through the intricacies of insurances...I trust them with all my heart...highest praise I can give"
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shrooble

August 30, 2022

4  out of  5 rating by shrooble
"Good customer service"
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Ex Plorr

November 22, 2021

4  out of  5 rating by Ex Plorr
"My review is not for the agency but for the employee who provided me with a coat from her girl scouts coat drive. Thank you so much."
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Neil huntley

November 11, 2021

3  out of  5 rating by Neil huntley
"On hold over 3 hours and still no agent to help me.. I need to get towed because broke down.. Truck was their 2 days before help and wasn't my insurance"
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Crystal Morse

November 16, 2020

2  out of  5 rating by Crystal Morse
"Terrible customer service and communication. Especially by Steve."
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itzagundam yep that's who

February 1, 2019

5  out of  5 rating by itzagundam yep that's who
"Great service,and friendly staff"